AMobileQoE: An SPL Framework to Measure the QoE of Android Applications

ABSTRACT

Mobile applications are increasingly present in most aspects of our daily life, satisfying the needs of information, communication, and entertainment. Different factors can degrade the performance of these applications or services, and users can undergo unsatisfactory experiences. To achieve acceptance of mobile applications by the user, it is necessary to consider the Quality of Experience, which allows to measure the quality of an application based on the user’s perception. This work presents AMobileQoE, an SPL framework to automatically generate the code necessary to analyse the QoE of mobile applications following the Design Science Research approach. It enables developers to generate more than a thousand different product configurations to measure QoE from a set of network, device, and user metrics. The CovidInfo application was developed to test the SPL framework in a real context with real users, showing the ease of integration and the lightness of the framework. Furthermore, a quality assessment was performed on AMobileQoE showing a high degree of modularity and variability. © 2022 River Publishers.