Awareness and perceived helpfulness of mental health peer workers in a representative sample of the australian public

ABSTRACT

The aim of the current study was to explore awareness and perceived helpfulness of mental health peer workers in Australia, and factors associated with knowledge and perceptions. As part of a broader longitudinal study of mental health in the COVID-19 pandemic, a survey of a nationally representative sample of N = 812 Australians was conducted in June 2020. Investigation of peer work comprised two areas 1) whether they had accessed or were aware of peer workers;and 2) perceived helpfulness of peer workers. Only participants who indicated awareness of peer workers were asked about helpfulness. Seventy-five participants (9.2%) reported accessing a peer worker, but over half the sample were not aware they existed (n = 448). Mean helpfulness ratings indicated that participants believed peer work is somewhat or very helpful. In multivariate logistic regression analyses, age was associated with both greater awareness and perceived helpfulness;awareness was also associated with social impairment, and helpfulness with positive social support. Awareness of peer workers across the general community is limited, but peer workers are viewed favourably. Particularly in the context of increased need for mental support due to COVID-19, this suggests an opportunity to increase the workforce with an acceptable addition to clinical support.