The role of the use of digital information in the performance and collaboration of university students in extreme economic situation

ABSTRACT

The purpose of this study was to test the relationship between the use of digital information in the performance and collaboration of university students, in extreme economic situation in Peru in a public university, the study makes an approach to different factors related to information management and its relationship with student satisfaction and loyalty, through the Household Targeting System (SISFOH) of the Ministry of Education (MINEDU), which qualifies university students as poor and / or in extreme poverty, to be benefited by the mobile internet access service program in 3G and 4G. The study comprises two phases, firstly, an exploratory factor analysis using IBM-SPSS, secondly, for confirmatory analysis, The PLS-SEM methodology, Modeling of Structural Equations with Partial Least Squares, was used. The model was validated with a sample of 233 students at a public university. The study would reveal a causal relationship of the different factors of the structural model, based on the different behaviors of digital information that university students experience in times of quarantine as a preventive measure to avoid contagion by Covid-19. © 2021 IEEE.