Analysis of the Utilization of Telehealth Worldwide and the Requisites for Its Effective Adoption

ABSTRACT

The popularization of medical devices in households and video calls during the COVID-19 pandemic have set grounds for the necessary conditions for telehealth to thrive. This allowed for patients with chronic diseases to be treated without the need for physical contact with a clinician and to access professional medics regardless of time. However, due to concerns for the safety of sensitive data of patients and both the quality and accuracy of medical treatment provided, telehealth was and is set to become strictly regulated. Finding the necessary technologies to facilitate mobile medical treatment as a viable option for those who struggle with attaining physical presence in hospitals is, therefore, necessary to maintain telehealth. This research aims to conduct user research on how to improve telehealth services to better serve the elderly population. © 2022, Springer Nature Switzerland AG.