Twitter sentiment analysis using ensemble based deep learning model towards COVID-19 in India and European countries.

ABSTRACT

As of November 2021, more than 24.80 crore people are diagnosed with the coronavirus in that around 50.20 lakhs people lost their lives, because of this infectious disease. By understanding the people's sentiment's expressed in their social media (Facebook, Twitter, Instagram etc.) helps their governments in controlling, monitoring, and eradicating the coronavirus. Compared to other social media's, the twitter data are indispensable in the extraction of useful awareness information related to any crisis. In this article, a sentiment analysis model is proposed to analyze the real time tweets, which are related to coronavirus. Initially, around 3100 Indian and European people's tweets are collected between the time period of 23.03.2020 to 01.11.2021. Next, the data pre-processing and exploratory investigation are accomplished for better understanding of the collected data. Further, the feature extraction is performed using Term Frequency-Inverse Document Frequency (TF-IDF), GloVe, pre-trained Word2Vec, and fast text embedding's. The obtained feature vectors are fed to the ensemble classifier (Gated Recurrent Unit (GRU) and Capsule Neural Network (CapsNet)) for classifying the user's sentiment's as anger, sad, joy, and fear. The obtained experimental outcomes showed that the proposed model achieved 97.28% and 95.20% of prediction accuracy in classifying the both Indian and European people's sentiments.