The Reliability os SmartPhone Applications for Remote Health Management in the Context of COVID-19

ABSTRACT

The unfolding of the Covid 19 Global Crisis directly impacted healthcare organizations around the world, leveraging technological innovations focused on care and remote medical monitoring, being important tools for crisis management. This study aims to determine the existence of a causal relationship between the level of education and users’ trust in smartphone health applications in the context of Covid 19. From the triangulation of primary data, the literature review, and the survey of secondary statistical data, it was possible to realize that there is no positive relationship between the level of education of smartphone users and the reliability imposed on mobile solutions made available by public and private agencies, as well as collaborative devices, which encourages the characterization of the potentiality and accessibility of this instrument for remote health management in times of sanitary restrictions on social contact. © 2021, Associacao Iberica de Sistemas e Tecnologias de Informacao. All rights reserved.