A New Paradigm of Learning: Evaluation of Higher Education Students' Preferences for Online Meeting Platform

ABSTRACT

With the sudden outbreak of COVID-19 pandemic all over the world, the education sector has experienced a tremendous transformation from its tradition way of providing lectures to the online mode of lectures. The online meeting platforms play a significant role in enhancing the online learning experience of the students. There are many online meeting platforms available, which offer several similar features yet provide different experiences to the users. It is important to evaluate the most preferable online meeting platform for the education sector to improve the overall education quality especially in the online learning era. This study, therefore, evaluates the preference of higher education students' preferences for online meeting platforms. For this study, three most commonly used online platforms i.e., Google Meet, MS Teams, and Zoom are considered. The evaluation process is done using cross-tabulation analysis and Chi-Square analysis. The results obtained in this study suggests that Google Meet is the most preferred online meeting platform by the students. This study provides an insight about the platform that can be used by the educators to improve the overall learning experiences of the students. © 2021 IEEE.