The impact of intensive use of ICT tools on the quality of learning outcomes and communication skills: Based on the example of online foreign language teaching during the COVID-19 pandemic in Croatia

ABSTRACT

The Covid-19 pandemic shifted most schools from face-to-face teaching to distance teaching and learning resulting in the use of a variety of ICT tools. Different learning platforms for course management have been used in teaching and learning since the pandemic, especially at the beginning, in March 2020. However, later many teachers started using video calls through various ICT tools such as zoom, MS Teams, Google Meet etc. Different countries had different problems during the distance teaching and learning internet access and connection, necessary devices, digital literacy. But motivation, communication and achievement of learning outcomes also proved to be a big problem. To investigate the impact of intensive use of ICT tools during the COVID 19 pandemic is the aim of this paper. As teachers have used ICT tools in foreign language teaching before, but not to such an extent, the aim of this research was to examine students and teachers how intensive use and online teaching and learning has an impact on communication and learning outcomes, and whether in the opinion of teachers and students’ communication satisfaction and satisfaction with their communication skills in foreign language and learning outcomes were achieved. © 2022 IMCIC 2022 - 13th International Multi-Conference on Complexity, Informatics and Cybernetics, Proceedings. All rights reserved.