USE OF TELEMEDICINE IN GENERAL PRACTICE IN EUROPE SINCE THE COVID-19 PANDEMIC: A SCOPING REVIEW OF PATIENT AND PRACTITIONER PERSPECTIVES
Irish Journal of Medical Science
; 191(SUPPL 1):S32, 2022.
Article
in English
| EMBASE | ID: covidwho-1866679
ABSTRACT
General practice is generally the first point of contact for patients presenting with COVID-19. Since the start of the COVID-19 pandemic general practitioners across Europe have had to adopt to using telemedicine consultations in order to minimise the number of social contacts made.(1). The aim of this study was to conduct a scoping review of the literature examining the use of telemedicine for delivering routine GP care since the start of the pandemic from the perspectives of patients and practitioners. We used the six-stage scoping review framework developed by Arksey and O'Malley (2). The search process was guided by the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA). A total of 19 studies across nine countries were included in the review. Thirteen studies explored the practitioner perspective of the use of telemedicine in general practice since the COVID-19 pandemic, while six studies looked at the patient perspective. The types of studies included in this review were qualitative studies, literature reviews, a systematic review, observational studies, quantitative studies, Critical incident technique study, and surveys employing both closed and open styled questions. Key themes identified related to the patient/ practitioner experience and knowledge of using telemedicine, patient/ practitioner levels of satisfaction, GP collaboration, nature of workload, and suitability of consultations for telemedicine. Our findings suggest a level of acceptability and satisfaction of telemedicine by GPs and patients during the pandemic;however, further research is warranted in this area.
adult; conference abstract; consultation; coronavirus disease 2019; Europe; female; general practice; human; male; observational study; pandemic; physician; Preferred Reporting Items for Systematic Reviews and Meta-Analyses; qualitative research; quantitative analysis; satisfaction; systematic review; telemedicine; workload
Full text:
Available
Collection:
Databases of international organizations
Database:
EMBASE
Type of study:
Reviews
Language:
English
Journal:
Irish Journal of Medical Science
Year:
2022
Document Type:
Article
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