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Feasibility, satisfaction, acceptability and safety of telehealth for First Nations and culturally and linguistically diverse people: a scoping review.
Fien, Samantha; Dowsett, Caroline; Hunter, Carol Lu; Myooran, Jananee; Sahay, Ashlyn; Menzel, Kelly; Cardona, Magnolia.
  • Fien S; School of Health, Medical and Applied Sciences, Central Queensland University, Mackay, Queensland, Australia. Electronic address: s.fien@cqu.edu.au.
  • Dowsett C; School of Public Health, Griffith University, Southport, Queensland, Australia.
  • Hunter CL; South Western Sydney Clinical School, UNSW Medicine, Liverpool, New South Wales, Australia.
  • Myooran J; South Western Sydney Clinical School, UNSW Medicine, Liverpool, New South Wales, Australia.
  • Sahay A; School of Nursing, Midwifery & Social Sciences, Central Queensland University, Mackay, Queensland, Australia.
  • Menzel K; Faculty of Health Sciences and Medicine, Bond University, Robina, Queensland, Australia.
  • Cardona M; Evidence-Based Practice Professorial Unit, Gold Coast University Hospital, Southport, Queensland, Australia; Institute for Evidence-Based Healthcare, Bond University, Robina, Queensland, Australia.
Public Health ; 207: 119-126, 2022 Jun.
Article in English | MEDLINE | ID: covidwho-1867698
ABSTRACT

OBJECTIVES:

The COVID-19 pandemic has highlighted the importance of access to telehealth as an alternative model of service during social restrictions and for urban and remote communities alike. This study aimed to elucidate whether First Nations and culturally and linguistically diverse (CALD) patients also benefited from the resource before or during the pandemic. STUDY

DESIGN:

This study was a scoping review.

METHODS:

A scoping review of MEDLINE, CINAHL and PsycINFO databases from 2000 to 2021 was performed. Paired authors independently screened titles, abstracts and full texts. A narrative synthesis was undertaken after data extraction using a standard template by a team including First Nations and CALD researchers.

RESULTS:

Seventeen studies (N = 4,960 participants) mostly qualitative, covering First Nations and CALD patient recipients of telehealth in the United States, Canada, Australia, and the Pacific Islands, met the inclusion criteria. Telehealth was perceived feasible, satisfactory, and acceptable for the delivery of health screening, education, and care in mental health, diabetes, cancer, and other chronic conditions for remote and linguistically isolated populations. The advantages of convenience, lower cost, and less travel promoted uptake and adherence to the service, but evidence was lacking on the wider availability of technology and engagement of target communities in informing priorities to address inequalities.

CONCLUSIONS:

Further studies with larger samples and higher level evidence methods involving First Nations and CALD people as co-designers will assist in filling the gap of safety and cultural competency.
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Full text: Available Collection: International databases Database: MEDLINE Main subject: Telemedicine / COVID-19 Type of study: Prognostic study / Qualitative research / Reviews Limits: Humans Language: English Journal: Public Health Year: 2022 Document Type: Article

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Full text: Available Collection: International databases Database: MEDLINE Main subject: Telemedicine / COVID-19 Type of study: Prognostic study / Qualitative research / Reviews Limits: Humans Language: English Journal: Public Health Year: 2022 Document Type: Article