Development of Smart Restaurant Application for Dine-In

ABSTRACT

The Coronavirus disease has dealt the Food and Beverage industry a great blow. Restaurants have to reduce their open hours and customers allowed to follow with the regulations, and it leaves them at a huge financial loss. We conduct this research to find the optimal possible way for restaurant to stay open and still have customer on this pandemic era. We propose that restaurant should make their reservation and booking system online as we have seen that online booking and ordering became popular lately. The purpose of this application is to reduce the contact needed between the customer and the staff to as little as possible, while also avoid creating waiting time for the customer. Our application is consisted of reservation system and ordering system. The reservation system enables customers to book a table online and check in via QR Code. The ordering system enables customers to pick a menu using their Smartphone and confirm their order, as well as paying it directly using electronic money. © 2021 IEEE.