Hitting Pause: How User Perceptions of Collaborative Playlists Evolved in the United States During the COVID-19 Pandemic

ABSTRACT

Through collaborative playlists (CPs), streaming platform users have co-curated music together for various purposes for over a decade. As the COVID-19 pandemic has transformed how people come together through technology and engage with music, CPs have also taken on new roles and value. To understand how CP usage and perception have evolved since the onset of COVID-19, we conducted a mixed-methods investigation of CPs in the United States. Survey results from primarily CP users (N=142) revealed that interest in and usage of CPs have mostly increased since the pandemic, and that the role of music in connecting with others is positively correlated with the perceived impact of COVID-19. Follow-up interviews (N=9) provided additional insights into changing perceptions and usage patterns of CPs during COVID-19;for instance, fewer collaborators per playlist reflects users' greater focus on strengthening social connections and relationships. Taken together, findings and design implications on digitally mediated co-curation further elucidate the necessity for social and collaborative experiences with music supported by CPs during COVID-19. © 2022 ACM.