Resilience of Healthcare Systems in the face of COVID-19: an experience report.
Rev Esc Enferm USP
; 56: e20210210, 2022.
Article
in English, Portuguese
| MEDLINE | ID: covidwho-1875208
ABSTRACT
OBJECTIVE:
to report the professional experience of a nurse manager facing the challenges of restructuring a hospital service in the face of the COVID-19 pandemic.METHOD:
this is an experience report, based on the perspective of system resilience in a public hospital.RESULTS:
the challenges faced were internal service flow reorganization to assist suspected cases of COVID-19; institution of structural changes and adaptations, from entry into the emergency room to the wards and intensive care unit; equipment and supply acquisition for patient care with a focus on their quality and functionality; staff training, with the restructuring of work processes; staff sizing, considering the time of exposure to the virus; staff's professional qualification, absenteeism, stress, physical and psychological illness, with a view to safe and quality care; nursing staff leadership to deal with conflicts generated by professionals' stress and illness.CONCLUSION:
healthcare service resilience is critical for hospital restructuring in the COVID-19 pandemic; however, patient care and healthcare professionals' physical and mental health must be considered.
Full text:
Available
Collection:
International databases
Database:
MEDLINE
Main subject:
COVID-19
Type of study:
Prognostic study
/
Qualitative research
Limits:
Humans
Language:
English
/
Portuguese
Journal:
Rev Esc Enferm USP
Year:
2022
Document Type:
Article
Affiliation country:
1980-220X-REEUSP-2021-0210en
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