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Critical care tele-pharmacy services during COVID-19 pandemic: A qualitative exploration of healthcare practitioners' perceptions.
Isleem, Nour; Shoshaa, Sadim; AbuGhalyoun, Ahmad; Khatib, Mohamad; Naseralallah, Lina Mohammad; Ibn-Mas'ud Danjuma, Mohammed; Saad, Mohamed.
  • Isleem N; Clinical Pharmacy Department, Hamad Medical Corporation, Doha, Qatar.
  • Shoshaa S; Pharmacy Department, Hamad Medical Corporation, Doha, Qatar.
  • AbuGhalyoun A; Pharmacy Department, Hamad Medical Corporation, Doha, Qatar.
  • Khatib M; Critical Care and Pulmonary Medicine, Hamad Medical Corporation, Doha, Qatar.
  • Naseralallah LM; Clinical Pharmacy Department, Hamad Medical Corporation, Doha, Qatar.
  • Ibn-Mas'ud Danjuma M; School of Pharmacy, College of Medical and Dental Sciences, University of Birmingham, Birmingham, UK.
  • Saad M; Division of General Internal Medicine, Hamad Medical Corporation, Doha, Qatar.
J Clin Pharm Ther ; 47(10): 1591-1599, 2022 Oct.
Article in English | MEDLINE | ID: covidwho-1886686
ABSTRACT
WHAT IS KNOWN AND

OBJECTIVE:

The scope of clinical pharmacy services has changed during COVID-19 pandemic with the view to mitigating both exposure and spread of the virus. The performance of novel pandemic-driven services such as tele-pharmacy has remained unexplored, until now. The aim of this study is to investigate the perceptions of healthcare providers of the impact of tele-pharmacy services provided in critical care units during COVID-19.

METHODS:

A qualitative study of semi-structured interviews conducted with healthcare practitioners who worked in COVID-19 intensive care units and remotely interacted with clinical pharmacists at the Weill Cornell-affiliated Hamad Medical Corporation, Doha, Qatar. Random sampling technique was employed to recruit participants, with the resultant interview guide piloted before commencement of data collection process. RESULTS AND

DISCUSSION:

From a total 129 and 200 physicians and nurses, respectively, 20 interviews were conducted with physicians (n = 15), and nurses (n = 5). From these interactions, a number of major themes emerged including satisfactory understanding across clinical environment and personnel (physician and nurses) about remote clinical pharmacists' roles; additional robust feedback on the perception of the remote clinical pharmacy service; an understanding by 'frontline' health personnel on the discernible differences between remote and in-person coverage of clinical pharmacists; a reflection by both physicians and nurses on the novel challenges involved in the implementation of such pandemic-driven service; and solutions to overcome these challenges. WHAT IS NEW AND

CONCLUSION:

In this novel qualitative study of pandemic-driven tele-pharmacy service, we found a positive perception amongst healthcare practitioners towards this service; with residual challenges that will need further evaluation by large sampled sized surveys or mixed methods research.
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Full text: Available Collection: International databases Database: MEDLINE Main subject: Pharmacy Service, Hospital / Community Pharmacy Services / COVID-19 Type of study: Experimental Studies / Observational study / Prognostic study / Qualitative research / Randomized controlled trials Limits: Humans Language: English Journal: J Clin Pharm Ther Journal subject: Pharmacy / Therapeutics Year: 2022 Document Type: Article Affiliation country: Jcpt.13709

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Full text: Available Collection: International databases Database: MEDLINE Main subject: Pharmacy Service, Hospital / Community Pharmacy Services / COVID-19 Type of study: Experimental Studies / Observational study / Prognostic study / Qualitative research / Randomized controlled trials Limits: Humans Language: English Journal: J Clin Pharm Ther Journal subject: Pharmacy / Therapeutics Year: 2022 Document Type: Article Affiliation country: Jcpt.13709