The role of organizational support in effective remote work implementation in the post-COVID era
Handbook of research on remote work and worker well-being in the post-COVID-19 era
; : 221-242, 2021.
Article
in English
| APA PsycInfo | ID: covidwho-1893058
ABSTRACT
The COVID-19 pandemic forced many organizations to abruptly introduce remote working, without an accurate analysis of organizational processes and employees' expectations about work flexibility. Thus, remote working has been implemented without a rational plan of interventions based on remote work- enabling technologies, managerial practices, and resources. This chapter aims at understanding the role of "supporting" structures and practices in driving the effective implementation of remote working in the post-COVID era. The authors rely on a case study of a multi-national IT company with a long experience with remote work arrangements, focusing on mobile work and virtual teams and looking at expectations and actions of remote workers in relation to organizational support. Findings revealed the importance to adopt a holistic approach to organizational support to remote working based on formal procedures, adequate evaluation systems, tools for self-management, blended training programs, supportive leadership style, along with a collaborative work environment and a remote culture. (PsycInfo Database Record (c) 2022 APA, all rights reserved)
organizational support; post-COVID era; employees' expectations; remote work implementation; mobile work; virtual teams; remote workers; *Employee Characteristics; *Organizational Characteristics; *covid-19; Telecommuting; Virtual Teams; Industrial & Organizational Psychology [3600]; Human Adulthood (18 yrs & older); Italy
Full text:
Available
Collection:
Databases of international organizations
Database:
APA PsycInfo
Type of study:
Experimental Studies
Topics:
Long Covid
Language:
English
Journal:
Handbook of research on remote work and worker well-being in the post-COVID-19 era
Year:
2021
Document Type:
Article
Similar
MEDLINE
...
LILACS
LIS