Improving Emotional Intelligence in the New Normal Using Metaverse Applications for Digital Native

ABSTRACT

This research provides a study on analyzing emotional intelligence in the New Normal using Metaverse application for digital native generation. Coronavirus 2019 (COVID-19) outbreak has created new behavior and characterized human life to be more aware of the new digital applications. Significantly, research results show that the digital native generation, whose internet environment was typical from their birth, is optimistic in New Normal life amid COVID 19. In 2021, Metaverse set off a new generation of online interactive user behavior concepts. According to some research, the developing concept of Metaverse fits precisely in line with the future living of the digital native generation. However, some psychological side consequences should be revealed concurrently with the positive impact conceived. People's emotional intelligence argues for reduction due to the dissatisfaction of rapid adaptation to the New Normal condition. Thus, this research demonstrates an analysis to mitigate the psychological side effects of emotional intelligence when people are bound to the New Normal life. The improvement of the Web-based Extended Reality (WebXR), a critical development field of Metaverse, is proposed together to assist the immersive experience demands in addressing the problem-solution methods. © 2022, The Author(s), under exclusive license to Springer Nature Switzerland AG.