Building resilience during the Covid-19 pandemic: the journey of a small entrepreneurial family firm in Brazil
Journal of Family Business Management
; 2022.
Article
in English
| Scopus | ID: covidwho-1922548
ABSTRACT
Purpose:
The present study used a process approach to examine how a small entrepreneurial family business in the tourism industry evolved during different stages of the Covid-19 pandemic and across different dimensions of resilience. Design/methodology/approach:
The research strategy consisted of a real-time longitudinal case study during the Covid-19 pandemic in Brazil, based on interviews conducted with the founders of the business.Findings:
The results show how the firm responded to the pandemic and moved through different stages – interruption, loss, resumption, and recovery – as the crisis evolved. During each stage, there were manifestations of different dimensions of organizational resilience anticipation/awareness, coping and adaptation. The entrepreneurs mobilized several capabilities – emotional, cognitive, behavioral, and relational – during the different stages and across different dimensions to face and respond to the pandemic. Originality/value The contributions of the study stem from the lack of research on how small entrepreneurial family businesses in the tourism industry are impacted by disruptive events of long duration and multiple cycles. Specifically, the study contributes to the understanding of how this type of firm responds to these crises, mobilizing different capabilities at different stages and across different dimensions of organizational resilience. © 2022, Emerald Publishing Limited.
Full text:
Available
Collection:
Databases of international organizations
Database:
Scopus
Country/Region as subject:
South America
/
Brazil
Language:
English
Journal:
Journal of Family Business Management
Year:
2022
Document Type:
Article
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