Interactive Voice Response Service to Improve High School Students Covid-19 Literacy in Burkina Faso: A Usability Study.
Stud Health Technol Inform
; 295: 454-457, 2022 Jun 29.
Article
in English
| MEDLINE | ID: covidwho-1924040
ABSTRACT
Mobile technology is widely used in healthcare. However, designers and developers in many cases have focused on developing solutions that are often tailored to highly literate people. While the advent of the pandemic has called for people to seek and use Covid-19 related information to adapt their behaviors, it is relatively difficult for low literate to get easily access to health information through digital technologies. In this study, we present a Mobile based Interactive Voice Response service designed particularly for low-literate people which provides validated Covid-19 related health information in local African languages. We conducted a field study, among high school students, through a usability study to assess users' perception. The service received an excellent numerical usability score of 78.75.
Keywords
Full text:
Available
Collection:
International databases
Database:
MEDLINE
Main subject:
Voice
/
Health Literacy
/
COVID-19
Type of study:
Observational study
/
Prognostic study
Limits:
Adolescent
/
Humans
Country/Region as subject:
Africa
Language:
English
Journal:
Stud Health Technol Inform
Journal subject:
Medical Informatics
/
Health Services Research
Year:
2022
Document Type:
Article
Affiliation country:
SHTI220763
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