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Collaboration to combat COVID-19: policy responses and best practices in local integrated care settings.
Schmidt, Eduard; Schalk, Jelmer; Ridder, Marlieke; van der Pas, Suzan; Groeneveld, Sandra; Bussemaker, Jet.
  • Schmidt E; Institute of Public Administration, Leiden University, Leiden, The Netherlands.
  • Schalk J; Institute of Public Administration, Leiden University, Leiden, The Netherlands.
  • Ridder M; Department of Public Health and Primary Care, LUMC-Campus, The Hague, The Netherlands.
  • van der Pas S; Department of Public Health and Primary Care, LUMC-Campus, The Hague, The Netherlands.
  • Groeneveld S; Department of Public Health and Primary Care, LUMC-Campus, The Hague, The Netherlands.
  • Bussemaker J; University of Applied Sciences Leiden, Leiden, The Netherlands.
J Health Organ Manag ; ahead-of-print(ahead-of-print)2022 Jan 18.
Article in English | MEDLINE | ID: covidwho-1932033
ABSTRACT

PURPOSE:

This illustrative case study describes and evaluates drivers of effective inter-organizational collaboration to mitigate the impact and spread of COVID-19 among homeless people in two cities in the Netherlands. The aims of this study are (1) to explore the strategic and operational policy responses in two local integrated care settings at the start of the crisis, (2) to identify best policy practices and lessons learned. The authors interpret and evaluate the findings by combining insights from the population health management (PHM) and collaborative governance literature. DESIGN/METHODOLOGY/

APPROACH:

The authors describe and illustrate the experiences of two Dutch municipalities, Rotterdam and The Hague, in the early policy responses to sudden operational challenges around the impact of COVID-19 on homeless people as experienced by local decision-makers, medical doctors and clients.

FINDINGS:

The authors show that best policy practices revolve around (1) using data and risk stratification methods for identifying and targeting populations at-risk in local policy making, and (2) having an inter-organizational data sharing architecture in place ex ante. These two factors were clear prerequisites for tailor-made policy responses for newly-defined groups at risk with the existing and well-documented vulnerable population, and executing crisis-induced tasks efficiently. ORIGINALITY/VALUE This paper is among the first to illustrate the potential of combining collaborative governance and PHM perspectives to identify key drivers of effective local governance responses to a healthcare crisis in an integrated care setting.
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Full text: Available Collection: International databases Database: MEDLINE Main subject: Delivery of Health Care, Integrated / COVID-19 Type of study: Case report / Experimental Studies / Prognostic study / Qualitative research / Randomized controlled trials Limits: Humans Language: English Journal subject: Health Services Year: 2022 Document Type: Article Affiliation country: JHOM-03-2021-0102

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Full text: Available Collection: International databases Database: MEDLINE Main subject: Delivery of Health Care, Integrated / COVID-19 Type of study: Case report / Experimental Studies / Prognostic study / Qualitative research / Randomized controlled trials Limits: Humans Language: English Journal subject: Health Services Year: 2022 Document Type: Article Affiliation country: JHOM-03-2021-0102