Pediatric Nursing Teletriage/teleorientation in the context of the Covid-19 pandemic

ABSTRACT

Primary Objective: Determine the principal actions of Teletriage /teleorientation of pediatric nursing during the Covid-19 pandemic. Method: Exploratory, longitudinal, documentary study, with 349 registration cards, in a specialized institute from Lima, Peru, during the months of May to July in the year 2020. Principal results: 28.4% of the patients attended were breastfeeding;54.4% were male;47.3% with Insurance (Seguro Integral de Salud);89.1% were from the capital;66.9% were connected through a phone call;20.9% presented skin problems. The primary identified diagnostic of nursing was Safety and Protection (38.1%);87.4% were referred to medical specialties and 100 % of users expressed their agreement. Main conclusion: Pediatric nursing teletriage/teleorientation, efficient assistance procedure that initiates virtual or face-to-face outpatient consultation, selecting pediatric specialties and providing counseling. This procedure achieved social recognition.