Emergency responses of Indian smart cities during the COVID-19 pandemic

ABSTRACT

This paper presents the current status of Indian smart cities and examines their preparedness and response to the COVID-19 outbreak. The study focuses on implemented & ongoing projects under the Smart City Mission of the Government of India, which have contributed significantly to controlling the pandemic along with other channels. The study finds that modern cities in both developed and developing countries were not well-prepared to deal with the emergency situations and struggled in providing a satisfactory response during the pandemic. The analysis of primary and secondary data has shown that digital surveillance and movement control through integrated control command centers (ICCC) were the most useful projects in monitoring the COVID-19 cases. However, the lack of technology integration in smart cities hinders the effective usage of implemented projects. Thus, the study recommends integrated network-based applications that include healthcare, essential services, mobility, and movement across smart cities in India. The proposed framework is expected to provide the much-needed alignment at the policy, objective, and implementation levels of smart city framework designs. © 2022 Urban Affairs Association.