LEADERSHIP FOR DIGITALIZATION IN PUBLIC SECTOR

ABSTRACT

This paper aims to evaluate the leadership for digitalization in the case of public sector in Lithuania. Like private companies, public organizations are in the process of digitizing their activities in order to increase the efficiency of public services in the public interest. The Covid-19 pandemic has provided an additional unplanned impetus to maximize the digitalization of operations, although the process is not always running smoothly. To investigate this issue, a quantitative method of survey was conducted in the case of Lithuanian public sector organizations. Organizational leaders are perceived as axial individuals who could facilitate a smoother digitalization process. This is what employees expect of them, so leaders need to develop the specific skills needed in the context of digitalization in a leadership style that affects them, and they need to develop and use specific competencies relevant to the digitalization process. © 2022, Czestochowa University of Technology. All rights reserved.