Improving city infrastructure resilience capacity: resilience management guidelines in mobile network

ABSTRACT

In Republic of Croatia ways of rescue and protection of citizens, materials, and other goods in catastrophes such as earthquakes, flooding or ongoing global pandemic of coronavirus disease are regulated by Law on Protection and Rescue. Some of the most important parts are ways of controlling, handling, and coordinating tasks, constitutions of bodies for administration and ways of alarming and informing in activities of protection and rescue. Water supply network is very important part of the city infrastructure. Hence, it is necessary to ensure high-quality and reliable water supply network management process. In our previous research network model and relevant real-time data are integrated into the complete system that will cover all city infrastructure, acting as infrastructure data interchange portal usable especially in the case of disasters. All citizens are communicated with this platform through different user roles or services using telecommunications infrastructure. Main goal of research in this paper is to improve ways of controlling, coordinating tasks and informing citizens. Platform is used to collect whole relevant data from different sources such as water supply network operating center, electricity network operating center, gas transmission network operating center, telecommunication network operating center, citizens, 112 service and so on in emergency. Different behavioral scenarios have been implemented in the platform. According to the collected relevant data, the platform activates a certain scenario that best suits the current situation. According to the scenario, the platform automatically generates tasks to relevant people via a mobile application. In addition, other citizens receive information about acting through social networks notifications. © 2022 Croatian Society MIPRO.