Tourists’ Behaviour in a Post-pandemic Context: The Consumption Variables—A Meta-Analysis

ABSTRACT

Although tourism, as a system, develops risk prevention and mitigation strategies, the direct, indirect, and induced generated shock by the Covid-19 pandemic is different when compared to previous high-impact events. This pandemic is more intense and conducive to structural changes. In this context, tourists’ perceptions affect their behaviour and decisions, with adverse results in Tourism consumption, and the safety, protection, and health risks generate a cause-effect relationship on the specificities of destinations, the valences of infrastructure, compliance with protocols, and the adoption of good practices (Seabra et al. in Int J Tour Cities 7463–491, [1]). The prevailing opinion amongst specialists is that Tourism will only reach pre-Covid levels between 2023 and 2024 whereby the proposed approach and methodology prove to be opportune because they allow a more detailed knowledge of the characterization of demand and constitute a relevant information base for structuring the offer. Thus, through the systematic review of the literature, it is relevant to approach the behaviour of tourists in a post-pandemic context, through the meta-analysis of studies carried out in 2020 and 2021, emphasizing the conclusions obtained, the dynamics of their comparison, and their potential impact. The results achieved suggest the need to readjust models, methods, and processes, as well as to reconfigure means and interactions, in order to add value in the design of instruments, in the implementation of solutions and, in the management of expectations. © 2022, The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd.