Digitalization of railway service with the use of post-covid-19 events

ABSTRACT

Every year there is a digitalization of transport systems where it is discussed how stations will play an important role in the digital railway revolution and highlights a project that aims to accelerate the adoption of new technologies. The world of transport is undergoing a digital revolution and railway stations may be a key platform for the implementation of new innovations. A project undertaken by the transport is seeking to accelerate the adoption of new technologies in this space. New technologies, an increased focus on integrated travel solutions and the need to maximise capacity across the rail network to cope with demand, is placing a new emphasis on innovation in railway stations. Every year, billions of people travel by rail around the world. But as passenger numbers continue to grow, and the expectations of passengers continue to be more demanding, the pressure on rail organisations to deliver high-quality passenger journeys increases. Transport for Wales (TfW) has today launched its new smartphone app, providing enhanced features and, for the first time, a bilingual service. Passenger rail has been one of the most impacted sectors by the COVID-19 pandemic, suffering a catastophic decrease in passenger numbers since March 2020. © 2022 Elsevier B.V.. All rights reserved.