The Impact of Covid 19 Pandemic on Employee Engagement: A Study to Investigate the Influence of Colleague’s Support and Superior’s Support of Employees in Selangor

ABSTRACT

The COVID-19 outbreak has generated new challenges for employees in terms of change adaptation, engagement, and job stability, with well-being and satisfaction suffering significantly as a result that has been supported with the literature as well as Kahn's Theory and Motivation Hygiene Theory. This is to examine the relationship between colleague and supervisor support and the level of engagement during the COVID-19 outbreak in an emerging market. The suggested conceptual model explores the impact of colleague and supervisor support on individual engagement level, including interaction, psychological contact, and motivation level. The influence of colleague and supervisor support on the components evaluated in terms of engagement level varies. The focus of this research is to add to the existing discussion on the influence of the Covid19 outbreak on employee engagement in Selangor. This study will examine the influence factor of colleague support and supervisor support, with the author concluding that these factors are the subordinate element towards employee engagement in the workplace. This study, on the other hand, employs the quantitative method. This research also contributes to the human resources literature by demonstrating how, during a worldwide pandemic, concentrating on people can improve organisational competitiveness.