BS Team: Finding Competence Gaps

ABSTRACT

The academy form competences to work in the routine, without worries, without unknown hazards. The rules and objectives in routine activities are clear and require operational discipline to control the cost of production and product quality. The current educational model does not prepare society and groups for an emergency or even for decisions in a crisis, where resources are scarce mainly because the necessary knowledge about danger and its mechanism of action is lacking. What really happens in the chain event scenario when the danger is unknown? What are the typical models of action of the emergency leader and his team? What are the required actions in crisis management required for a BS type event considering the scarce resources, the high level of stress and the direction of the danger energy? Which models are indicated for the situation of unknown danger and its intense energy flow with high impacts during these events? What is the appropriate mind map of those who lead and execute the actions considering the low level of visibility in the events and the dynamic of geopolitics in the BS scenario where, depending on the preparation for emergency, in case of intense demand for attention and action, possible modifications may occur in the map mental for decisions? This work intends to review the discussions already performed about new concepts and tools to be used in the crisis prevention area. Between this works we will understand the effect of the stress level on emergency decisions valuating human error and observing team response using LODA tool. The Human elements designed in the organizational culture, can stop the high danger energy that can flow from some industries. The principal aspects to be constructed and monitored are technology (risk and complexity);management (leadership and stress);and behavior (cooperation, commitment, competence, and communication). By the other hand, human factors are analyzed to avoid situations which hazard energy carriers during top events, as the effect of cultural aspects to chain reaction until the occurrence of disaster. Decision models for the emergency brigade (leader and team) indicate the motor and cognitive gaps that cause lack of control during contingencies. Finally, the analysis of simulation types, by rotating observation of field simulation allow find the deficiencies of the emergency team in a real situation in the future. The methodology divided in following steps are dynamic first, rescue the discussions about stress and the BS events and, in second step, recognize the intense hazard energy flow through failure events, antecedents, elements and human factors. In third step, we try to locate the gaps and environmental conflicts influencing losses from accidents. Finally, we assess the current event of covid-19 pandemics to suggest correct emergency preparedness actions in the preparation of leaders and their teams regarding cognitive and motor characteristics in situations of high demand. When comparing the characteristics already described by TALEB about BS with the event COVID-19, we intend to carry out a case study to indicate the possible causes this global impact crisis, or even, understand the technological disaster causes where uncontrolled events from chemical, nuclear, and oil industry begins chain reactions until the disaster. Unfortunately, a Crisis situation can be caused from several intricated dimensions, making difficult the contingency and mitigation actions. © 2021 American Institute of Chemical Engineers. All rights reserved.