Toward Sustainable Smart Cities in the Kingdom of Bahrain: A New Approach of Smart Restaurant Management and Ordering System During Covid-19

ABSTRACT

A smart city incorporates information and communication technology (ICT) to achieve operational excellence, public info sharing, and the integrity of state services and citizen satisfaction. Nowadays, Bahrain has started a drive forward into smart cities, whereby urban areas can be more effective, habitable, and sustainable in the short and long term with the direct involvement of government, citizens, and enterprises. Food service providers should pay attention to consumer concerns regarding food safety since they have the ability to alter the use of their services as a result of the COVID-19 pandemic and state societal distancing regulations. This study intends to build and construct a Smart Restaurant Order System that provides an automated dining experience that eliminates the need for people to wait staff. When the epidemic struck, however, it became not only one of the just methods to purchase, yet indeed one of the safer, as it required little to no human interaction. As a result, both restaurants and people have embraced technology more quickly. © 2022 IEEE.