Impact of Telecommuting on Job Satisfaction and Productivity of Workforce

ABSTRACT

Purpose: The last decade has encountered a massive increase in work from a culture in organizations. It is considered that this culture allows employees to manage their tasks more flexibly. The current situation of COVID-19 has majorly impacted the traditional systems of the workplace. One of these is allowing employees to work remotely. There have been constant debates on how the culture of telecommuting or working at home affects employees' job satisfaction and perceived productivity. This study attempts to analyze and establish an association between various ethnographic job characteristics and Job Satisfaction & perceived productivity of employees when working remotely. Design/Approach: The data is collected using a self-administered questionnaire The sample is collected from the full-time working professionals and interns working in different sectors with different ethnographies. The data for both of these categories have been analyzed separately using SPSS and MS-Excel. Findings: The analyses results indicated a significant and robust correlation of several characteristics with Job Satisfaction and perceived productivity. Originality This study specifically aims to include diverse ethnographic factors like individual characteristics of people working remotely/telecommuting. Such factors have not been analyzed previously, which adds value to this research and hugely impacts the findings of previous studies.