Design Factors of Ethics and Responsibility in Social Media: A Systematic Review of Literature and Expert Review of Guiding Principles
Journal of Media Ethics: Exploring Questions of Media Morality
; 2022.
Article
in English
| Scopus | ID: covidwho-1984975
ABSTRACT
Large-scale social media services have been challenged due to their lack of ethical principles, which has resulted in allegations of user manipulation such as propagation of fake news related to COVID-19 vaccination and biased algorithmic curations that lead to social polarization. We studied current social media community guidelines and conducted a systematic literature review to identify the core values needed for the establishment of guidelines for responsible social media services. Through expert interviews, a framework and guidelines are proposed for each of three areas protecting privacy, raising awareness, and controlling abuse. We present each set of guidelines with executable principles and relevant design interventions that practitioners can use to offer responsible social media services. Our expert interviews surfaced tensions between the three areas that need to be addressed in developing responsible social media, such as privacy vs. sharing information, pseudonymity vs. safety, and spreading information vs. safety. © 2022 Taylor & Francis Group, LLC.
Full text:
Available
Collection:
Databases of international organizations
Database:
Scopus
Type of study:
Reviews
/
Systematic review/Meta Analysis
Language:
English
Journal:
Journal of Media Ethics: Exploring Questions of Media Morality
Year:
2022
Document Type:
Article
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