The Influence of Environmental and Non-Environmental Factors on Tourist Satisfaction in Halal Tourism Destinations in West Sumatra, Indonesia
Sustainability
; 14(15):9185, 2022.
Article
in English
| ProQuest Central | ID: covidwho-1994166
ABSTRACT
This study aims to investigate the influence of environmental and non-environmental factors on tourist satisfaction in halal tourism destinations in West Sumatra. The environmental factor is perceived environmental value. Meanwhile, non-environmental factors are halal-friendly destination performance, sustainability tourism development, and halal destination image. The survey was conducted by distributing questionnaires to 690 respondents who visited halal tourism destinations in West Sumatra. It was analyzed by using the Structural Equation Modeling (SEM)—Partial Least Square (PLS). The results indicate environmental factors (perceived environmental values) and non-environmental factors (halal-friendly destination performance, sustainable tourism development, and halal destination image influence tourist satisfaction. Moreover, sustainability tourism development mediates the effect of perceived environmental value on tourist satisfaction. However, sustainability tourism development does not mediate the effect of halal-friendly destination performance on tourist satisfaction. Meanwhile, the halal destination image does not moderate the effect of sustainability tourism development on satisfaction. Thus, our research can be used as a reference for tourist destination managers to increase tourist satisfaction by maintaining and managing the tourist destination environment properly.
Environmental Studies; tourist satisfaction; perceived environmental value; halal-friendly destination performance; sustainability tourism development; halal destination image; Tourists; Ecotourism; Employment; Sustainability; Religion; Economic growth; Tourism; Influence; COVID-19; Regulation; Islamic law; Awards & honors; Halal food; Muslims; Pandemics; Medical research; Tourism development; Variables; Images; Sustainable development; Multivariate statistical analysis; Gross Domestic Product--GDP; Environmental factors; Coronaviruses; Sumatra; Indonesia
Full text:
Available
Collection:
Databases of international organizations
Database:
ProQuest Central
Language:
English
Journal:
Sustainability
Year:
2022
Document Type:
Article
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