What Shapes Undergraduate Students' Satisfaction in Unstable Learning Contexts?
Journal of Higher Education Theory and Practice
; 22(9):172-181,172A-178A, 2022.
Article
in English
| ProQuest Central | ID: covidwho-2012146
ABSTRACT
This paper investigates what determinants, and to what extent, they influence students' satisfaction in unstable learning contexts. Using a national-scaled sample of Vietnamese HEIs with a sound theoretical background, we find that regardless of instabilities from external shocks, the key factors that shape students' satisfaction are fixed by traditional norms (self-efficacy, infrastructure, lecturer) rather than occasional factors occurring from each event. We find in particular that self-efficacy is the most influential factor for students' satisfaction and friendship is the most prominent element that enhances students' self- efficacy. Overall, this paper enriched the literature on student satisfaction, especially during unstable contexts. Thus, it has important implications for educators and HEIs stakeholders in management planning in the time to come.
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Collection:
Databases of international organizations
Database:
ProQuest Central
Language:
English
Journal:
Journal of Higher Education Theory and Practice
Year:
2022
Document Type:
Article
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