Knowledge Sharing Game for Sales Recovery and Food Waste Reduction at Restaurants

ABSTRACT

The coronavirus disease (COVID-19) has affected global economies including food industry. The food service industry is unable to operate normally and faces issues such as frequent leave requests, shortened business hours and reduction in the number of seats in restaurants to prevent the spread of COVID-19. As a result, several restaurants have been forced to close. Therefore, this study proposes a game system that applies the mechanism of the prediction market to solicit ideas from employees for recovery of sales in small restaurants and effective use of ingredients (including reduction of food waste) under the business scenario in COVID-19. In such a game, routine restaurant operations can be understood, current issues can be analyzed and the deductions from these can be used as a reference for subsequent business opportunities. The game will improve communication between owners and employees. Understanding the contents of food waste will be beneficial to employees and consumers. © 2022, Springer Nature Switzerland AG.