Snapshot of Research Issues in Service Robots
International Workshop on Artificial Intelligence for IT Operations, AIOps 2021, 3rd Workshop on Smart Data Integration and Processing, STRAPS 2021, International Workshop on AI-enabled Process Automation, AI-PA 2021 and Scientific Satellite Events held in conjunction with 19th International Conference on Service-Oriented Computing, ICSOC 2021
; 13236 LNCS:363-376, 2022.
Article
in English
| Scopus | ID: covidwho-2013975
ABSTRACT
A service (social) robot is defined as the Internet of Things (IoT) consisting of a physical robot body that connects to one or more Cloud services to facilitate human-machine interaction activities to enhance the functionality of a traditional robot. Many studies found that anthropomorphic designs in robots resulted in greater user engagement. Humanoid service robots usually behave like natural social interaction partners for human users, with emotional features such as speech, gestures, and eye-gaze, referring to the users’ cultural and social background. During the COVID-19 pandemic, service robots play a much more critical role in helping to safeguard people in many countries nowadays. This paper gives an overview of the research issues from technical and social-technical perspectives, especially in Human-Robot Interaction (HRI), emotional expression, and cybersecurity issues, with a case study of gamification and service robots. © 2022, Springer Nature Switzerland AG.
Human robot interaction; Internet of things; Machine design; Man machine systems; Mobile robots; Anthropomorphic design; Cloud services; Human machine interaction; Interaction activities; Physical robots; Research issues; Robot body; Service robots; Social robots; User engagement; Anthropomorphic robots
Full text:
Available
Collection:
Databases of international organizations
Database:
Scopus
Language:
English
Journal:
International Workshop on Artificial Intelligence for IT Operations, AIOps 2021, 3rd Workshop on Smart Data Integration and Processing, STRAPS 2021, International Workshop on AI-enabled Process Automation, AI-PA 2021 and Scientific Satellite Events held in conjunction with 19th International Conference on Service-Oriented Computing, ICSOC 2021
Year:
2022
Document Type:
Article
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