See to hear: developing non-verbal communication skills with in situ multidisciplinary ‘silent sims’ in paediatric simulation

ABSTRACT

1409 Figure 1F. Izagaren [Figure omitted. See PDF] 1409 Table 1Likeart Scores‘Silent Sims’ is a valuable concept to mitigate for challenging communication in the ‘real-world’ particularly with Deaf/non-verbal patients. Participants were provided with additional resources and confidence in strategies to optimise verbal/non-verbal communication. The success of ‘Silent Sim’ concept has progressed to a new programme ‘The Three Wise Monkeys’. 3 SIM scenarios challenging the senses we utilise in communication verbal, visual and speech.Sim 1 Blind-folded Sim leadSim 2 Whole team wear earplugsSim 3 Non-VerbalIt’s hoped this package could be developed as an educational tool across Paediatric and Adult Medicine. Indeed, it could be valuable for those working in the community in Retrieval medicine such as the HEMs team.ReferencesRabøl LI, Andersen ML, Østergaard D, et al. Descriptions of verbal communication errors between staff. An analysis of 84 root cause analysis-reports from Danish hospitals BMJ Quality&Safety 2011;20268-274.Grote H, Izagaren F. Covid-19 The communication needs of D/deaf healthcare workers and patients are being forgotten BMJ 2020;369m2372doi10.1136/bmj.m2372