What factors affect learners' online learning experience? A case study of 6 University students

ABSTRACT

In the last two decades, especially during the COVID-19 pandemic in the past two years, online teaching has been widely implemented in many countries. Learners' online learning experience is one of the important indicators to evaluate the effect of online learning. To understand the influencing factors of learners' online learning experience, this study investigated six students from a university in northern China through in-depth interviews. It is found that the students' online learning experience is affected by five factors learning environment and technology, course contents and resources, learner's personality, teacher's ability, and teaching processes and methods. The findings of this study could provide a reference framework for online educators to improve online teaching. © 2022 ACM.