Scheduling Scheme Design of Hotel Service Robot: A Heuristic Algorithm to Provide Personalized Scheme
Wireless Communications & Mobile Computing (Online)
; 2022, 2022.
Article
in English
| ProQuest Central | ID: covidwho-2020530
ABSTRACT
With the rapid development of machine learning and artificial intelligence, hotel service robots are widely used, but there are many problems to be solved in the scheduling scheme of hotel service robots. In this study, the Pareto optimal definition is used to model the problem, and a nondominated sorting heuristic method including genetic algorithm and differential evolution algorithm is designed to solve this problem. Experimental results show the effectiveness and stability of our algorithm. In addition, compared with the previous methods, the method proposed in this paper can provide a more personalized and reasonable service robot scheduling scheme for hotels. Finally, the hotel can optimize its management and operation and further deepen the degree of hotel intelligence.
Computers; Word of mouth advertising; Customer services; Customer satisfaction; Mathematical models; Robots; Labor costs; Automation; Machine learning; Sorting algorithms; Customization; Evolutionary algorithms; Heuristic methods; Hotels & motels; COVID-19; Evolutionary computation; Service robots; Scheduling; Genetic algorithms; Artificial intelligence; Pandemics; Optimization; Labor shortages; Employee turnover; Hotels; Singapore; Japan
Full text:
Available
Collection:
Databases of international organizations
Database:
ProQuest Central
Language:
English
Journal:
Wireless Communications & Mobile Computing (Online)
Year:
2022
Document Type:
Article
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