Work from Home Practices and COVID-19: Future Implications

ABSTRACT

Among several practices to maintain the Work Life Balance (WLB) in organizations is Work From Home (WFH). Started as an option for a specific employee population the practice currently has become the only option due to the COVID-19 pandemic. This paper assesses the viewpoints and the associated sentiments of the employees engaged in WFH practices. Quantitative analysis based on a self-administered questionnaire and qualitative analysis based on open-ended questions using frequency distribution, word cloud, and sentimental analysis indicate that although employees have favored WFH practices due to flexibility in working hours and increased productivity in terms of personal and some work-related activities, factors like reduced coordination and virtual interactions account for the negative sentiments.