The Conditions of Successful Telework: Exploring the Role of Telepressure.

ABSTRACT

The purpose of this paper is to explore the causes of the inconsistent relationship between telework and work-life conflict, which has been reported in the research literature. We predicted that the qualitative aspects of telework, direction of work-life conflict, and telepressure would influence whether telework decreases work-life conflict. To test these predictions, data from a sample of 328 workers enrolled in the online subject recruitment platform, Prolific, were collected three times, with a one-month interval between each data collection. The analysis, based on these data, revealed that the qualitative aspects of telework had no impact on the relationship between telework and work-life conflict. In addition, telework was significantly related only to work-to-life conflict, but not life-to-work conflict. Finally, the moderating effect of telepressure was significant, such that the positive impact of telework on work-life conflict was found only for people reporting low telepressure. Based on the research findings, theoretical and practical implications were discussed.