Next normal for business post pandemics: COVID-19

ABSTRACT

The world's supply chains are changing as both expected and unexpected environmental pandemics occur. Even though some may be expected, the full extent and ramifications a pandemic will have is an estimate at best. Thus, both flexibility and resiliency are becoming crucial to efficient supply chain systems. This study analyses the recent COVID-19 phenomenon and uses it to gauge reactions, best practices, resilience-based issues and operational performance metrics in order to assist with potential future pandemics. Education, as seen, plays a pivotal role in effectively offering options to combat uncertainty and fluid situations. Such dynamic environments have historically posed a serious problem to operations;however, with proper preparation and care taken options are available today that help marginalize harm of future pandemics.