Crisis management in times of uncertain supply and value chains

ABSTRACT

Supply chain managers are forced to develop crisis-induced strategies due to the complexity of crises, as opposed to the more traditional strategies that prioritize competitive priorities. The increasing frequency and severity of recent crises, such as the coronavirus outbreaks, widespread product recalls, and financial crises, highlight the need for introspective and retrospective socio-economic insights on the contexts, priorities, and themes of supply chain management in times of crisis. This article's goal is to review the literature on supply chain management during times of crisis, organizing the relevant body of scholarly work in a systematic way, outlining current research methodologies, capturing strategic priorities and themes of complexity in research studies, and highlighting opportunities for additional research. Four factors for restorative priorities are identified by the review, which is based on a systematic analysis of 250 academic publications from 1996 to 2021 and reflects operations strategy in times of crisis Critical supplies with important services, prompt action with restoration, safety with security, and traceability with transparency are just a few examples. The analysis also reveals that network configurations and business cycle complexity, optimal choices and provisioning system complexity, complicated learning processes and demand forecast are all sources of operational complexity during crises. The build-to-cycle, organic capabilities, and operational mindfulness framings for supply chain management in emergency situations are suggested with the use of review insights. The article ends with suggestions for future research on supply chain improvements, diagnosis, solidarity, mapping, temporariness, and thresholds, as well as optimal selection issues on connecting crisis network allocations with cross-functionalities and connecting crisis systems investments with liabilities.