Responding to COVID-19: A case of psychological response centers

ABSTRACT

To contain the spread of COVID-19, governments across the globe adopted strict mobility limiting measures. In India, 443,497 people died and 351,087 people are still struggling. The governments realising the long-lasting impact redefined their policies to offset the loss. The timely appropriate response of the governments in all sectors including psychological retarded the deadly impact. It was the first time in human history governments and NGOs realized the importance of mental health and responded with building up online mental health infrastructure. Some of the successful post-COVID-19 psychological response centers include the mental health rehabilitation helpline 'KIRAN' by Government of India and iCALL multilingual telephonic and email-based services in India by Tata Institute of Social Sciences. © 2022, IGI Global.