Are we ready for MICE 5.0? An investigation of technology use in the mice industry using social media big data
Tourism Management Perspectives
; 43(146), 2022.
Article
in English
| CAB Abstracts | ID: covidwho-2036582
ABSTRACT
This study aims to conceptualize the notion of event technology by examining past and current trends in the event technology industry. Based on social representation and agenda-setting theories, this study analyzed approximately 390,000 posts related to event technology on Twitter and Instagram. For an in-depth examination, the authors performed multilateral big data analytics descriptive, comparative, sentiment, and content analysis. The results revealed that product life cycles are clearly discernible in the event technology industry and that the COVID-19 pandemic has provided an opportunity for rejuvenation. The findings also suggest that event technology is the dominant terminology over meeting technology and Twitter is the preferred platform for discussing event technology-related agenda. This study examines the previously unvisited topic of technology usage in the MICE industry and provides academic and practical implications to prepare for the upcoming MICE 5.0 era.
Communication and Mass Media [UU360]; Social Psychology and Social Anthropology [UU485]; Information and Documentation [CC300]; internet; social media; information technology; digital technology; trends; data analysis; Korea Republic; APEC countries; East Asia; Asia; high income countries; OECD Countries; very high Human Development Index countries; South Korea
Full text:
Available
Collection:
Databases of international organizations
Database:
CAB Abstracts
Language:
English
Journal:
Tourism Management Perspectives
Year:
2022
Document Type:
Article
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