Burnout and Working Conditions in Higher Education During COVID-19: Recommendations for Policy and Practice

ABSTRACT

Amid the COVID-19 pandemic, public health concerns required higher education institutions to transition teaching, learning, and administrative functions online (Turk, et al. 2020). [...]those in leadership positions should create mechanisms for collecting feedback from middle managers and entry-level workers about how employees across the institution are experiencing and navigating the emergency. [...]the authors encourage higher education leaders and institutional researchers to account for how experiences may not be captured or represented in quantitative measures. The authors acknowledge that mixed methods research is labor intensive;however, even a cursory analysis of open-ended responses can provide further insight into the efficacy of or need for certain policies on campus.