Methods Applied “Hands-on”: A Digital Service Engineering Training Course
29th European Systems, Software and Services Process Improvement, EuroSPI 2022
; 1646 CCIS:623-632, 2022.
Article
in English
| Scopus | ID: covidwho-2048124
ABSTRACT
The idea of this project is to produce a working paper on how an online training program for a future service engineer could look like. Students of engineering study programs as well as employees with relevant job roles are seen as a future target. The training program will focus on all relevant aspects such as Smart Services, Life Cycle Management, Innovation Management as well as Marketing and Sales Management. Besides an ongoing digitization of nearly all aspects of the business environment, sustainability management will be included as well. The aim is to train a new kind of solution seller. The Covid-19 pandemic showed that online training methods are needed more than ever. The idea is to offer an online or a hybrid online-onsite training program. In order to produce the training, funding is needed. Either a national or international funding opportunity should be acquired. © 2022, Springer Nature Switzerland AG.
Education; Online training class; Service; Service engineering; Curricula; Employment; Engineering education; Life cycle; Personnel training; Sales; Sustainable development; Digital services; Engineering training; Online training; Services engineering; Training class; Training course; Training program; Working papers; E-learning
Full text:
Available
Collection:
Databases of international organizations
Database:
Scopus
Type of study:
Prognostic study
Language:
English
Journal:
29th European Systems, Software and Services Process Improvement, EuroSPI 2022
Year:
2022
Document Type:
Article
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