Social media sentiment analysis and emotional intelligence including women role during COVID-19 crisis

ABSTRACT

Individuals cling on scientific advancements to find out the impediments in day-to-day life;the caliber to assist themselves undoubtedly deteriorates what is happening during COVID-19 pandemic. Social media is a virtual communication among people via virtual communities and networks like Facebook, Twitter, YouTube, and WeChat;where people communicate virtually and share information and ideas in day-to-day lives. The COVID-19 pandemic has changed the utilization of social media by world's population;the lethal effects of social media expanded as a sense of closeness and ideological wellness which strengthened emotional health and lessened the risk for distress and worry, but due to the inaccurate and overwhelmed data, there is an increase in depression and anxiety. False information on social media made the pandemic risky, which in turn is prone to risk factors and aggressively changed everyone's lifestyle and burdened mental health. Therefore, this paper mainly focuses on psychological distress among the public and the mental health challenges like stress, depression, anxiety, grief, negativity, death, as well as positive aspects especially in women and children who are at home taking care of families and children without schools and physical activities. Women play a vital role during this pandemic as they contribute 70% of the health sector and hence are at a higher risk of exposing to infection. Therefore, the main objective of this study is to understand, discuss and identify the objectives of sentiment analysis and emotional intelligence based on how the Internet-based applications or user-generated content during COVID-19 pandemic effects the emotional well-being and mental health of public globally and counting especially women. Hence, administrative bodies must consider taking some immediate emergency steps to support women manage their work and caring their parental responsibilities wisely and come forward to give a helping hand toward their concerns during the COVID-19 pandemic including the importance of social media and misleading information on social media. © 2021 Elsevier Inc. All rights reserved.