An Approach to Strengthen Pandemic Resilience of the IT Industry Considering Employees Perception—A Systematic Survey

ABSTRACT

The whole world is presently battling against the Coronavirus pandemic, which has tested every aspect of life. The virus spread has severe implications on the global economy. In the face of a deteriorating economic environment brought on by globalisation, Indian industries must bear the significant economic brunt and suffer severe consequences. One among the seriously affected industry is the well-reputed Indian IT industry. During COVID 19 era, employees from the IT sector have faced various troublesome situations. In the present study, a web-based survey consisting of questions concerning WFH during pandemic has been conducted to visualise the repercussions caused due to COVID 19 pandemic. This paper studies the benefits, challenges, and implications for IT firms moving forward while also analysing employees’ perceptions of the current work situation to improve the current systems. © 2023, The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd.