Assistive technologies during and after the COVID-19 pandemic

ABSTRACT

Purpose: This paper aims to review the literature on assistive technologies (AT) during the COVID-19 pandemic and afterward, in libraries globally, as portrayed on blogs, wikis and the internet. Design/methodology/approach: Reports from blogs, internet sources and databases during the pandemic in 2019 up to July 2022 are examined and findings highlighted the trends in the use of AT within that period. Findings: AT were not readily available in libraries, archives and museums during the lockdown. Some institutions made emergency contingency provisions to loan out equipment. Online resources were made available over time, however. In aftermath of the pandemic, there is a concerted effort to bridge the gaps in service delivery to the clientele that need AT and plan for possible future emergencies. Originality/value This paper presents an overview of the trends in the use of AT during and after the COVID-19 pandemic globally. © 2022, Emerald Publishing Limited.