Perception and Use of COVID Contact Tracing Mobile Applications in New York State (NYS).

ABSTRACT

The study explores the use of COVID-19 related apps for contact tracing deployed in New York State (NYS). The project seeks to understand potential differences in perception, adoption, or privacy concerns among racial and ethnic populations and across age groups. Using the Antecedent-Privacy Concerns-Outcomes (APCO) framework and the perceived usefulness construct, this study explores factors influencing the individual level adoption of these apps. Data collected from 120 Amazon Mechanical Turkers located in NYS was analyzed. The results indicate that race and gender are important factors to consider in expanding the Antecedent-Privacy Concerns-Outcomes (APCO) framework. Specifically, race impacted the perception of the seriousness of the pandemic, with Asians and Black being serious about the pandemic. Age played a role in privacy and security concerns. The youngest group of respondents, aged 18-24, did not have many privacy and security concerns about mobile apps. These results provided empirical results and evidence that can contribute to the expansion of the APCO model and help further the model's development.