New Normal Remote Communication for Collaboration

ABSTRACT

Remote communication is not new for the architecture, engineering and construction (AEC) industry and academia. Organisations started using what was common, called “conference rooms” with sophisticated technological equipment prepared for “conference calls” when face-to-face meetings were not possible, and the industries culture and work practices were rooted in face-to-face meetings. This was current practice until the beginning of 2020, with the emergence of the global COVID-19 pandemic. The pandemic forced people to have safe distances between them, to be isolated for long periods of time, and several restrictions to travel not being possible to meet face-to-face. This situation rapidly created a new need to find ways to communicate as alternatives to traditional face-to-face meetings, for “conference call rooms” anywhere and accessible at any time by everyone. The extended duration of the pandemic made organisations adapt to that new normal and remarkable new opportunities arose in a new way. This article explores recent situations in academia and industry that can highlight potential guidance towards the new normal in remote communication for learning–teaching and the AEC industry sectors. In conclusion, appropriate use of these electronic processes provides opportunities to significantly improve remote communication in future. It is expected that the number of opportunities to develop international relationships and partnerships can be boosted to another level of accessibility. © 2023, The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd.